Kortney Harmon Keynote | Take The Stage - Moving Beyond Transactions: Growing by Nurturing Existing Client Relationships
In this weeks episode, Kortney Harmon joins Brad Bialy on Take The Stage where they dive deep into the evolving landscape of the staffing and recruiting industry. This episode puts the spotlight on the immense value of account expansion and nurturing existing client relationships. Discover why focusing on your current clients can drive up to 80% of your future revenue and learn cost-effective strategies for cultivating long-term partnerships.
The discussion also touches on the strategic use of automation and AI, stressing the need for a well-defined process before implementation. Kortney and Brad also explore the shift from a transactional mindset to a more relationship-driven approach, providing actionable advice for building and maintaining strong client connections.
Stay tuned for rapid-fire insights, including book recommendations and advice for newcomers in the industry. Whether you're a seasoned professional or just starting out, this episode is packed with valuable takeaways to help you grow and improve in the staffing and recruiting world.
_______________________
Follow Brad Bialy on LinkedIn: https://www.linkedin.com/in/bradbialy/
Listen to Take The Stage: https://open.spotify.com/show/71h0vuVpsNjW1ngpuIUz1k
Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/
Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience