Workshop | Is it training or is it process? The secret to your team's success.
Listen in as Kortney Harmon talks about the importance of using a process-driven training program to drive best practices and increase success within your team - and what might happen if you don't.
Kortney Harmon highlights how training may not be the root cause of errors or poor performance in your office. By first taking a look at the preferred, written, and outlined processes for your office, you can take a holistic approach to your training program.
Episode highlights:
5:04 - Setting your team up for success
10:00 - Begin your process with the foundational building blocks
15:56 - Methodology and technology
23:38 - Ask me anything
Listen at Spotify, Google Podcasts, Amazon Music, Audible or wherever you listen to podcasts.
Episode highlights:
5:04 - Setting your team up for success
10:00 - Begin your process with the foundational building blocks
15:56 - Methodology and technology
23:38 - Ask me anything
Listen at Spotify, Google Podcasts, Amazon Music, Audible or wherever you listen to podcasts.
Creators and Guests
