Workshop | Get Off the KPI Hamster Wheel: Why Your Metrics are Keeping Your Recruiting and Staffing Business From Growing
On today's episode, we explore the love-hate relationship that leaders in the talent industry have with KPIs. In this episode, you'll learn:
- How to evaluate if your ATS and CRM workflows are giving you the metrics you need to grow versus the metrics you think you want
- What a shadow process is and how to evaluate if you have any
- How tracking metrics through your workflows and measuring the KPIs that matter can help you obtain the true qualitative information you need to evaluate success
- Why just measuring something because it's easy isn't showing you the whole picture of your business
- How to break down and develop processes, implement good change management, hold teams accountable to ratios and new metrics that matter to increase cash-in and scale your business
Creators and Guests
